We're here to answer your questions

APY, or Annual Percentage Yield, tells you the return you will receive on a deposit over a one-year period based on the interest rate and interest compounding frequency. Interest Rate is the annualized rate applied to the principal balance of the account each day in order to determine the amount of interest that has accrued on that day’s principal balance. Annual Percentage Yield (APY) reflects the effect of compounding frequency (Savings accounts are compounded daily) on the interest rate over a 365-day period, or (366-days in the event of a leap year).

You can order deposit slips at no charge by signing in at synchronybank.com. Go to More Services within your navigation tray and select Checks & Deposit Slips. Your slips should arrive within 2 weeks. Expedited shipping is available for an additional charge.

You can deposit money to your High Yield Savings or Money Market Account in several ways:

• Transfer from your existing Synchrony Bank account.
• Electronic transfer from a non-Synchrony Bank account that’s linked to your account.
• Mobile check deposit via the Synchrony Bank App. Click on the deposit tab, select the account into which you would like to make a deposit. Take a picture of the front and back of check to complete the deposit. The current mobile daily deposit limit is $2,000.00 per account. Note: Please ensure to endorse the back of the check.
• Direct deposit from a third party, for e.g., US Treasury, pensions or other sources.
• Wire transfer to your Synchrony Bank account (must be initiated by the sending bank). Note: Please check with your bank for any additional fees)
• Personal or cashier’s check. You can mail the check to:
• Note: In the absence of a deposit slip, note your account number and type In the memo section of the check, endorse the back with 'For Deposit Only', followed by your account number. Mail the check to;

Typically, your incoming electronic funds transfer is complete on the third business day after you request it. If you initiate the transfer after 10 p.m. ET, it’s considered to be requested on the following day.

Note: The Federal Reserve is closed on weekends and federal holidays.

You can request a wire transfer by calling us at 1.866.226.5638 from 8:00 a.m. to 10:00 p.m., EST Monday – Friday and 8:00 a.m. to 5:00 p.m., EST Saturday – Sunday. To assist you efficiently, please have the following information available;

• Recipient full name and address as it appears on their bank account.
• Bank name, address and phone number.
• Routing or ABA number and the recipient’s bank account number.

Note: Please be advised the fee for initiating a wire transfer is $25.00, unless you have Diamond status in our Perks Reward program *

* Diamond status in our Perks Reward program customers are eligible to send three wire transfers per statement cycle with no fee.

• Outgoing: Funds are deducted immediately once we initiate the wire process and will post to the receiving institution based on their policy
• Incoming: Funds are available on the business day we receive the funds, if received before 2:30 p.m., EST. Wires received post cutoff time will be posted on the following business day.

Note: Wire transfer are not processed on weekends and Federal Bank Holidays.

There’s no fee to receive a wire transfer. You’ll be charged $25 to send a wire transfer, unless you have Diamond status in our Perks Reward program. If you’re Diamond status, you’re eligible for 3 wire transfers per statement cycle.

The daily ATM cash withdrawal limit is $1,000.00 and the daily Point-of-sale limit is $500.00 (This is separate from the cash limit). Synchrony Bank doesn’t charge a fee to use your ATM for a Point-of-sale transaction.

When using your ATM card to make a purchase, you must enter your PIN. We don't charge a fee for POS transactions.

You can use an ATM displaying the Plus or Accel logos. Your ATM card is provisioned to work in the U.S. and Internationally. To locate an ATM click here.

Synchrony Bank currently does not charge a fee to use an ATM. However, there may be an ATM fee charged by the ATM owner/operator or the financial institution. Synchrony Bank will refund domestic ATM fees charged by other financial institutions, up to $5.00 per statement cycle. Synchrony Bank does not refund any foreign exchange conversion or ATM access fees when you use your card internationally.

There is no per transaction fee to transfer funds to or from a registered external account.

We must verify your external account first to be able to link it to your Synchrony account for transfers. One of the ways we do this is via trial deposits. First, we make two small deposits into that account. Then, we make one withdrawal from your non-Synchrony account in an amount equal to the two deposits.

Once you verify the amounts of these two deposits, your non-Synchrony account is linked to your Synchrony Bank account.

Opening a Synchrony Bank deposit account does not impact your credit score. Periodically Synchrony Bank may request information from a consumer reporting agency to help confirm your identity. This does not impact your credit score. You can find additional information in the Account Agreement.

No, but if you have debits against your account which are not paid, resulting in a negative balance, we report these to ChexSystems®. Items reported to ChexSystems do not affect your rating with the credit reporting bureaus but may impact your ability to open a deposit account at another bank. (ChexSystems is a registered trademark of ChexSystems and is not affiliated with Synchrony Bank.)

First, you should CONTACT US AT 1-866-226-5638 AT ONCE if you believe that there has been fraudulent activity on your account, including if you believe that your Card, PIN, or online login information has been lost or stolen, or if you believe that an electronic funds transfer has been made without your permission. Telephoning us immediately is the best way of minimizing your possible losses. You can also write to us at

You could lose all the money in your account if you take no action to notify us of the unauthorized transfer, or the loss of your Card, PIN, or Electronic Identifier.

• You can be liable for no more than $50 if someone uses your Card without your permission if you tell us within 2 Business Days after you learn of the loss, theft or unauthorized use of your Card.
• You could be liable for as much as $500 if you do NOT tell us within 2 Business Days after you learn of the loss, theft, or unauthorized use of your Card and we can prove that we could have stopped someone from using your Card without your permission if you had told us.
• Also, if your statement shows electronic transfers that you did not make, you need to notify us at once. If you do not notify us within 60 days after the statement was sent or made available to you, you may not get back any money you lost after the 60-day time period if we can prove that we could have stopped someone from taking the money if you had notified us in time. If extenuating circumstances (such as a long trip or a hospital stay) kept you from notifying us, we may extend the time period.

Synchrony Bank is your partner in protecting your account and your identity. Visit our Security page and blog to show you the ways we protect what’s important to you as well as provide you with practical tips to help keep your banking practices safe and secure.

Synchrony Bank provides our customers with complimentary identity theft resolution Services through CyberScout™ for banking with us. If you become the latest victim of identity theft, please contact us so we can connect you to the assistance you need to help you get your life back to normal as quickly as possible.

The current balance is the total amount of funds in your account. The available balance (what you can use today) is your current balance less any outstanding holds or debits that have not yet posted to your account.

Synchrony Bank does not require a minimum balance or charge monthly fees for any of our accounts.

• You need to be a U.S. Citizen or Legal Resident Alien to open an account. In order to comply with the U.S. Patriot Act , Synchrony Bank collects the following information to open an account.
• Social Security Number (SSN) or Tax Identification Number (TIN)
• Date of birth
• Physical address in the U.S. (or, if you’re in the military, an APO, DPO, or FPO), phone number, email address, occupation, employer and source of funds information.

Synchrony Bank offers you several convenient ways to open an account. You can;

• Open an account at www.synchronybank.com
• On our Synchrony Bank App by downloading the Synchrony Bank App from the App Store for IOS and Google Play Store for Android. Or you can simply click on the images to download the app.
• If you are interested in opening an IRA (Individual Retirement Account or a Trust Account, you can print a paper application or call us for one to be mailed to you. Please visit the our website to download the application in the Help & Tools section at the bottom of the page in the Bank Forms section, or call us at 1.866.226.5638 to open your account with a Banker.

Synchrony Bank's routing number is 021213591.

As of October 7, 2015, Mint.com allowed integration with Synchrony Bank deposit accounts. Synchrony Bank account holders who are registered and logged into their account through the Synchrony Bank customer website can register for integration on www.mint.intuit.com

Mint Intuit uses a 256-bit encryption and MFA. For additional details please visit https://mint.intuit.com/how-mint-works/security

Mint uses 128-bit SSL encryption, and is monitored and verified by third party experts. Mint is also safeguarded with a 4-digit PIN and they only store information needed. Find out more information about Mint's security here.

You can order an ATM card and or Checks during the account opening process. Once your account is funded, please allow up to 10 business days to receive the ATM Card and or checks.

Yes, we can combine up to four of your accounts onto a single card. Please give us a call to request this at 1-866-226-5638.

Synchrony is a Digital Bank, with no physical branch locations. Being a Digital Bank allows us to remain competitive in the industry by offering you the best and competitive rates. You can conveniently access, service and monitor your account(s), make deposits, transfers and even open a new account, at;

• www.synchrony.com/banking
• The Synchrony Bank App or by downloading the Synchrony Bank App from the App Store for IOS and Google Play Store for Android. Or you can simply click on the images to download the app.
• If you are interested in opening an IRA (Individual Retirement Account or a Trust Account, you can print a paper application or call us for one to be mailed to you. Please visit the our website to download the application in the Help & Tools section at the bottom of the page in the Bank Forms section, or Call us at 1.866.226.5638 to open your account with a Banker.

Synchrony Bank currently does not offer Auto or Home Loans. We focus on offering you savings accounts with some of the highest rates in the market to help you reach your savings goals faster. Feel free to stay connected to learn about the new products and services coming your way to help make banking on your terms even easier.

It’s easy to find the forms you need for your Synchrony Bank account on our website (before you sign into your account), at the bottom of any page, under Help & Tools / Bank Forms, or at https://www.synchrony.com/banking/resources/forms.

Sign into your account at synchronybank.com, choose your account from the dashboard and click Manage Beneficiaries. There you can edit the beneficiaries attached to your account. If you need assistance, please reach out to our Bankers at 1-866-226-5638.

More than likely you’ve heard of Synchrony. We’re a financial services with a publicly traded on the NYSE since 2014. Synchrony specializes in consumer lending with over 80 million active accounts. Our consumer finance business is the largest issuer of private label credit cards in the U.S. In addition we offer savings products through Synchrony Bank that are FDIC Insured. Please click the link for additional information on FDIC, https://www.fdic.gov/

Yes, Synchrony is an FDIC insured^ bank that offers a range of award-winning savings products at competitive interest rates. Synchrony also offers consumer lending products, including the CareCredit credit card (for healthcare financing), Synchrony HOME card (for home improvement financing) and Synchrony Car Care card (for automotive/car care financing). It’s likely that you already have a Synchrony card in your wallet–we have credit card partnerships with many well–known national retailers. The Synchrony® Mastercard® is one of many credit cards we offer. We think it’s a great value with 2% cash back rewards on all purchases anywhere Mastercard is accepted.Please click the link for additional information on FDIC, https://www.fdic.gov/

The total balance of all your accounts with Synchrony Bank are subject to a maximum combined total balance limit of $3,000,000. These accounts include any that you own either individually or jointly, as well as any revocable trust accounts you may also hold.

If you believe that your Card, PIN or Electronic Identifier has been lost, stolen, or if you believe that an electronic funds transfer has been made without your permission using information from your check, call us immediately at 1-866-226-5638.

You’re one of the lucky ones who can already boast a new Synchrony Mastercard in your wallet? Activating is easy and fast. Simply click here to visit mastercard.syf.com. Click “I want to register”. Then enter your card information to activate.

You can also phone us at 1-855-872-4311.

A (CD) Certificate of Deposit is an account that earns a "Fixed Interest Rate" for a specified term which is determined by you. At Synchrony Bank we offer several terms to choose from, based on your financial goals. See our CD Rates and Terms.

You can add funds to your new CD from these sources:

• An electronic (ACH) transfer from Non-Synchrony Bank account. You can register an external account during the funding process.
• An existing Synchrony Bank account.
• Mobile Check Deposit, using the Synchrony Bank App. The current daily mobile deposit limit is $2000 per account. If you do not have the Synchrony Bank App, please click App Store or Google Play Store to ⁱ download the app.
• A personal check or a Cashier’s Check from your current bank. Please ensure the check is made payable to you and not to “Synchrony Bank.” Please make sure to write your Synchrony Bank account number on the check.
• You can mail your check to;

• Wire Transfer – Please check with your bank for any fees associated with this service

• Note: Synchrony “DOES NOT” accept the following financial instruments; Travelers Checks, Money Orders, International Bank Check or a double endorsed/third-party check.

• ⁱApple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
• Google Play and the Google Play logo are trademarks of Google Inc.

• During the funding process, you can set up an electronic transfer (via ACH) from your external bank account to Synchrony Bank. It’s easy to link an external account, simply add your bank account information into our secure service, and your account will be automatically linked.
• Write a check to yourself, or get a cashier's check from your current bank, and deposit in the Synchrony mobile app. Or mail the deposit to Synchrony Bank for your account to the address below. Please write your account number on the back of your check: 
  
  Synchrony Bank
  PO Box 669802
  Dallas, TX 75266-0955


• Wire the outstanding balance from your old account to your new account.  Please check with the originating bank for any applicable fees

The maturity date of the CD is based on the term selected by you. We calculate the maturity date for each CD based on the day we receive the funding deposit for the account. This may differ from the actual date you opened the account. For your convenience we share this information on our Online Banking and the Synchrony Bank App.

The renewal confirmation is mailed at the end the 10-day grace period. You should expect to receive the confirmation letter between three to four weeks after the maturity date.

• While you are not able to add additional funds during the term of the CD, you can add additional funds during the 10-day grace period after the CD maturity date.
• If you are interested in adding money to your CD portfolio, we encourage to consider a CD ladder strategy. To learn more about CD ladder strategy click here.

• Though you are unable to make changes to a CD during its term, you are able to make changes during the 10-day grace period.
• If you need to make a withdrawal from the principal balance, an early withdrawal penalty will be assessed unless your CD is a No-Penalty CD.
• You are able to withdraw the interest portion of the balance which has already been credited to your account.

You may request to close a new CD within 6 calendar days of funding it. However, you will pay a minimum penalty of 7 days’ simple interest for any withdrawal you make during that time. To find out how much this penalty would be for your CD, call us at 1-866-226-5638.

You can withdraw interest paid during your CD’s current term anytime without penalty. You can transfer the interest to a Synchrony Bank High Yield Savings or Money Market Account or a non-Synchrony Bank account. For help withdrawing your interest, call us at 1-866-226-5638.

We assess an early withdrawal penalty if you withdraw funds from the principal balance prior to the maturity date. Certain exceptions may apply.

If you are interested in having more flexible access to your funds, you can consider a CD Ladder strategy or the No-Penalty CD.

An early withdrawal without penalty will generally be permitted in the following circumstances:

1. During the renewal grace period. Every CD automatically renews at maturity and has a "Grace Period" of 10 days beginning on the day after the day of maturity in which you can withdraw funds from your CD without penalty.
2. In the event of death or the adjudication of incompetence of an owner;
3. For IRA CD account holders, if the early withdrawal is made to satisfy an IRS-required minimum distribution; or
4. For IRAs established under 26 USC §408 and the money is paid within 7 days of establishment of the IRA (but we will assess a penalty equal to the simple interest earned on the amount withdrawn).

Please refer to the Synchrony Bank Account Agreement for full details.

CD Laddering is a great alternative to maximize interest earnings for your portfolio. CD Laddering is a blended strategy which combines long-term and short-term CD’s, giving you the ability to tailor your financial needs based on your financial strategy. Read more about our CD laddering on our blog.

Note: Synchrony provides you the flexibility to fund a CD Laddering option, by sending us a single check for all CDs or a check for each CDs.

You may send either one combined check, or separate checks, whatever you are more comfortable with.

No. Although we don’t issue certificates, you will receive an account number at account opening, and periodic statements for your CD.

30 days before your CD maturity date, we’ll send you a maturity notice. It’s a good time to think about whether you’d like to add funds, renew the CD, put the funds in a different CD, or withdraw the funds.

Once the maturity date arrives, you get a 10-day grace period, during which you can add funds, withdraw funds, or change the term. If you don’t do anything, your CD is automatically renewed. We’ll send you a renewal letter after the grace period ends, which you can expect to receive in 3–4 weeks.

Your interest rate for your CD is based on your deposit amount and is locked for the CD term once we receive and process your deposit.

You receive the CD interest rate in effect on the day you opened the CD, if we receive and process your opening deposit within 15 days from the opening date. (We do not use the postmark date of a deposit to determine your interest rate.)

If we receive your deposit within the 15-day period, and the rate is higher on the day we receive and process your deposit than it was when you opened the account, we will give you the higher rate.

For IRA CDs, you receive the CD interest rate in effect on the day you opened the CD, if we receive and process your opening deposit within 60 days from the opening date and you are actively participating in the account opening process. This means that you have completed all paperwork and provided funding or funding documents within the 60-day period.

The Bank will give you the CD interest rate in effect on the day the CD was opened as long as we receive and process your opening deposit on or before 15 calendar days from the opening date. We will not go by the postmark date of a deposit. If we receive your deposit within the 15-day period and the current rate for your CD term is higher on the date we receive and process your deposit, the Bank will give you the higher rate. Your interest rate is locked for the term of your CD once we receive and process your deposit.

For IRA CDs, the bank will give you the interest rate in effect on the day the CD was opened as long as we receive and process your opening deposit on or before 60 calendar days from the opening date and you are actively participating in the account opening process. This means all appropriate paperwork must be completed and that funding or appropriate account funding documents must be provided.

After March 2020, CD statements will be produced on a quarterly basis, with the first quarterly statements set to arrive in July of 2020. Please note that if your current statement includes High Yield Savings or Money Market Accounts, you will continue to receive statements on a monthly basis.  Your up-to-the-minute account information is always available at synchrony.com/banking.

A Bump-Up Certificate of Deposit is an account that offers you the opportunity to request a "one time" rate increase or "Bump-Up" during the term of the CD should the rate we offer for the Bump-Up CD rise. The change takes effect on the day of the increase for the remainder of the term. The request can be made by logging into your Online Banking, the Synchrony Bank App, by selecting "Bump-Up my CD", or by calling us at 1-866-226-5638.

Note: To be eligible for an increase, you must currently have a "Bump-Up" CD and not previously exercised your bump-up option during the current term of the CD.

Note: An existing regular CD account cannot be converted to a "Bump-Up", CD during its term. However, you are able to request your existing CD be converted to a "Bump-Up" CD, at maturity or within the 10-Day "grace" period.

In the event Synchrony raises Bump-Up CD rates during the term of your CD, a Bump-Up CD gives you the option of requesting that one-time annual percentage yield and interest rate increase during each term of your CD—something a regular CD can’t offer.

A No-Penalty Certificate of Deposit is an account which gives you the flexibility to withdraw your full account balance before the end of the CD Term without incurring an early withdrawal penalty. If you would like to request a withdrawal, please contact our Bankers at 1-866-226-5638.

Note: Because of Federal Regulations, you cannot withdraw funds during the initial six days after the date we receive your CD funding deposit. Please refer to your deposit agreement for additional information.

Synchrony Bank High Yield Savings and Money Market Accounts do not require a minimum balance and or incur any monthly fees. However, if the account has $0.00 balance for more than 60 days, it may be subject to closure.

The Annual Percentage Yield (APY) and interest rate are variable and are subject to change at any time.

Interest is compounded daily and credited monthly on the statement date.

• ATM: With an optional ATM card available with a High Yield Savings and Money Market Account, you can withdraw cash and perform basic transactions from an ATM displaying the Plus or Accel Logos, in the U.S. or overseas. Synchrony Bank does not charge a fee to use an ATM, however, a fee may be assessed by the ATM owner/operator or the Financial Institution. Synchrony Bank will refund domestic ATM fees charged by other Financial Institutions, up to $5.00 per statement cycle. If you have Diamond status in our Perks Rewards Program, you will receive unlimited ATM fee refunds per statement cycle.You can use an ATM displaying the Plus or Accel logos. Your ATM card is provisioned to work in the U.S. and Internationally. To locate an ATM click here
  Note: Fees associated with using an ATM machine overseas, such as Foreign Exchange Conversion and transaction fees, are not refundable by Synchrony Bank.
• Electronic transfer:You can transfer money to and from accounts you hold at Synchrony and external banks, via Online Banking or the Mobile App. You can also use our automated phone system by calling 1-866-226-5638
  Note: Synchrony Bank does not charge a fee to transfer funds to and from your High Yield Savings and Money Market accounts.
• Checks: You can request checks for your Money Market Account. Checks are not available with a High Yield Savings account.
• Wire transfer: Request a wire transfer by calling 1-866-226-5638 between 7:00 a.m. to Midnight EST Monday – Friday and between 8:00 a.m. to 5:00 p.m., EST. Saturday – Sunday. (The current fee for an outgoing Wire Transfer is $25.00)

A Money Market account earns interest while allowing you to write checks, transfer funds, and withdraw money. Learn more about Synchrony Bank Money Market accounts.

Yes. If you ask for checks for your Money Market account, they can be sent once you have accepted the terms for the account, and the account is funded.

High Yield Savings accounts do not have check writing abilities. You may have checks with a Money Market account.

To stop a check you’ve written against your Synchrony Bank Money Market account, you must call our Bankers at 1-866-226-5638. A fee may apply.

Unfortunately at the moment Synchrony does not allow a minor to open an account. In order to open a bank account you must be over the age of 18 years. Synchrony Bank however, does offer UTMA/UGMA (South Carolina Only) accounts. For more information please contact a banker at 866.226.5638

An Individual Retirement Account (IRA) is a personal savings plan that offers tax advantages to individuals who set aside money for retirement.

Traditional IRA contributions (deposits) may be tax-deductible, and the earnings are tax-deferred while accumulating in the plan; however, they’re taxable when distributed (withdrawn). Roth IRA contributions are not tax-deductible. Earnings are tax-deferred while accumulating in the plan and, if certain requirements are satisfied, distributions (including earnings) are tax-free.

Synchrony Bank offers IRA CDs and IRA Money Market accounts in both traditional and Roth types. To open an IRA account, please call our Bankers at 1-866-226-5638.

Note: Synchrony Bank does not provide tax advice. Please consult your tax advisor for actual advantages and any potential tax implications before establishing or making contributions to an IRA.

Yes. You may transfer your current IRA, roll over your employer-sponsored IRA, or roll over a deceased account holder’s Qualified Retirement Plan to a beneficiary IRA with Synchrony. To do so, please call one of our IRA Specialists at 1-866-226-5638. 

Once you’ve opened your Synchrony IRA, you can complete additional transfers using our Transfer Request form or Direct Rollover Request form, available online in our Help & tools section at the bottom of the page, under Bank Forms.

Yes, you may roll over funds from specific employer-sponsored retirement plans to a Synchrony Bank Traditional IRA. Please contact an IRA Specialist at 1-866-226-5638 to learn more.

Yes, we can establish a beneficiary IRA for you and collect the funds. Please contact an IRA Specialist at 1-866-226-5638 to learn more. Synchrony Bank does not provide tax advice. Please consult your tax advisor.

You can withdraw money from an IRA account. Please be advised of the following:

• You can withdraw money from a Traditional IRA at any time. However, distributions that are premature distributions will be assessed with a penalty tax of 10% of the distribution and pre-tax amounts, and earnings distributed will be subject to income tax
• Qualified distributions from Roth IRAs can be made once the account owner has maintained the Roth IRA for at least five years and met certain criteria. Qualified distributions are not subject to income tax.
• Please call us at 1-866-226-5638 to speak with an IRA Specialist.
  Note: Synchrony Bank does not provide tax advice. Please consult your tax advisor for actual advantages and any potential tax implications.

To apply a contribution to the prior tax year, your contribution must be postmarked by the tax filing deadline, usually April 15.

• You can contribute to a Traditional IRA if have earned income. However, you cannot contribute in the year in which you reach 70½, or any year thereafter.
• Contributions to a Roth IRA are limited based on your modified adjusted gross income.

You will receive a Form 5498 for these contributions, as required by the IRS.

There are additional restrictions on adding funds to an IRA CD. Learn about making changes during the grace period.

The envelope in which your deposit is mailed must be postmarked by the tax filing deadline, usually April 15.

There are two types of IRAs that have slightly different criteria. The information below is for general reference only. You should consult your tax advisor prior to establishing or contributing to an IRA account.

Traditional IRAs: Anyone with earned income can contribute. However, you cannot contribute to your Traditional IRA for the tax year in which you reach age 70 1/2 or for any year thereafter. You should consult your tax advisor prior to establishing or contributing to a traditional IRA account.

Roth IRAs: Roth IRA limits vary based on your modified adjusted gross income. Contributions to your Roth IRA are made from your after-tax income.

If you contribute to your IRA before the tax filing deadline of the current calendar year (generally April 15) and designate the contribution for the preceding calendar year, Synchrony Bank will provide Form 5498 as required by the IRS after the tax filing deadline. Synchrony Bank is required to report to the IRS all contributions made or designated for the preceding calendar year on Forms 5498 by May 31 of the current calendar year. Please maintain this document for your records.

First, verify the contribution information on Form 5498 is correct and save the form with your tax records. If you believe the 5498 contains errors, please contact a banker at 1-866-226-5638.

Second, please consult your tax advisor regarding any tax questions or impacts related to this form.

Yes, you will receive a tax form for each IRA account you maintain with the bank.

Synchrony Bank is required to report any contributions for the tax year that were specified on the IRA Contribution Form submitted to the bank. Once we receive and process the form, no changes can be made. Please consult your tax advisor for advice.

You can change your beneficiaries as many times as you wish. To get started, please fill out the IRA Beneficiary Change form, available online in our Help & Tools section, under Bank Forms.

Have questions or need help? Call us at 1-866-226-5638.

We recommend transferring funds using an electronic option. Additionally, you can fund your IRA CD account using the following options:

• A Synchrony Bank account.
• A non-Synchrony Bank account via the following options:
• Check: Write a check made payable to yourself or a Cashier’s Check from your bank and mail it to us at the address provided below.
• Wire transfer: You can initiate a Wire Transfer with your external bank. Please check with your bank for any applicable fees.

You can make additional contributions to IRA Certificate of Deposits (IRA CD’s) during the grace period at the time of the CD Maturity.

Contributions to an IRA CD account must be made in accordance to IRS rules. Please call an IRA Specialist at 1-866-226-5638 for additional details or to obtain necessary documents or visit www. synchronybank.com by scrolling to Help & Tools at the bottom of the page and selecting Bank Forms.

Once we receive your completed Transfer Request form or Direct Rollover Request form, we’ll mail it to the current Trustee/Custodian or Plan Administrator within 24–48 business hours.

We’ll send you a confirmation letter the same day we request the funds, and we’ll post the funds to your account as soon as we receive them from your current Trustee/Custodian or Plan Administrator.

The maturity date is the last day of the IRA CD’s term. We calculate the maturity date for each CD based on the day we receive the funding deposit for the CD, which may be different than the date you open the CD. The maturity date will be provided to you after funding and you can also find this information by logging into your account at synchrony.com/banking or in the app.

You may request to close a new CD within 6 calendar days of funding it. However, you will pay a minimum penalty of 7 days’ simple interest for any withdrawal you make during that time.

We may assess an early withdrawal penalty if you withdraw funds from the principal prior to the CD maturity date—the last day of the CD term unless an exception applies. The penalty is applied to the amount of principal withdrawn (there’s no penalty on interest).

Note: Synchrony Bank does not offer tax advice. Please consult your tax advisor for addition details regarding IRA tax implications

Synchrony Bank will notify you 30 days before your IRA CD’s maturity date. Once the maturity date arrives, you have a ten-day grace period, during which you can add or withdraw funds or change the term. If you have no changes to make, your IRA CD is automatically renewed. We’ll send you a renewal letter after the grace period ends, which you can expect to receive in three to four weeks after the maturity date.

For IRA CDs, you receive the Annual Percentage Yield (APY) on the day the account is funded for the amount you deposit. The Bank will give you the interest rate in effect on the day you fund the account if we receive and process your opening deposit on or before 15 calendar days from the opening date. We will not go by the postmark date of a deposit. If we receive your deposit within the 15-day period and the current rate for your IRA CD term is higher on the date we receive and process your deposit, the Bank will give you the higher rate. The interest rate is locked in for the term of your IRA CD and does not fluctuate during the term you select.

Yes, you can withdraw interest without an early withdrawal penalty during the current term. However, tax implications may apply if you withdraw any interest from your IRA CD. Consult your tax advisor before making a request to withdraw any funds from your IRA account.

You may request to close a new IRA CD within 6 calendar days of funding it. However, you will pay a minimum penalty of 7 days’ simple interest for any withdrawal you make during that time. To find out how much this penalty would be for your IRA CD, call us at 1-866-226-5638.

Since beneficiaries are listed in the Trust documents, they are not added to the account separately. Please contact your legal advisor for more information.

Only a Grantor who is also serving as a Trustee of a Revocable Trust is allowed to connect an external account to a Trust for money transfers.

Only a Grantor who is also serving as a Trustee of a Revocable Trust can order an ATM card for a High Yield Savings or Money Market account or checks for a Money Market account that are in trust.

Other Trustees are not permitted to order an ATM card or checks for these accounts.

Forms for Trust accounts are located online in Help & Tools at the bottom of the page, in Bank Forms.

Have troubling finding what you need? Call us at 1-866-226-5638.

We’re sorry for your loss, and we’re here to help during this difficult time. Please call us at 1-866-226-5638 and provide us with:

• The decedent’s name and Social Security number and Bank account numbers.

In addition, we’ll need the following documents to provide proper service:

• A copy of the Death Certificate
• A copy of the Letters of Administration or Letters Testamentary—these tell us who we can work with to settle the account.
• If the customer was a New Jersey resident, Form L-8 or Tax Waiver
• An Estate Distribution Form, signed by all executors, requesting a check

Please call us at 1-866-226-5638 so that we can take appropriate action.

• If the deceased was the primary account holder, we can close the joint account and open a new individual account in your name once we have received a copy of the Death Certificate. Alternatively, if the deceased was a secondary account holder, we can remove their name from the account.

All account owners may view account details, transaction history, and account statements online.

At this time, Commercial account statements are not available online.

Yes. Once your account is open you can access your account 24 hours a day, 7 days a week online or via the Synchrony Bank app. If you haven’t already registered, you can do so on the Sign In page or by downloading the Synchrony Bank app.

Mobile Check Deposit is a feature of the Synchrony Bank mobile app that lets you make a deposit by taking a picture of your check using your mobile device. To use this service, please download the Synchrony Bank mobile app [App Store and Google Play Store].

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.

If you are a new customer to Synchrony Bank, meaning you do not have accounts with us that have been open for at least 30 days, your Mobile Check Deposits will be held for 5 business days.

If you are an existing customer who has an account with us that has been open for longer than 30 days, your Mobile Check Deposits will have a 2-business-day hold.

Please refer to the Funds Availability Policy in the Account Agreement for specific information.

Yes, you can transfer funds from your mobile device. Simply login to the app, go to transfers and set up the amount you wish to transfer. In addition, you can also access the transfer option via Online Banking.

Yes. Because your security is of the utmost importance to us, we sign you out after an extended period of inactivity. However, we also recommend that you log out of your Online or Mobile App session each time you are finished banking.

Rest assured that we never store your banking data on your device. However, if your device is ever lost or stolen, you can call a Banker at 1-866-226-5638, log in to synchronybank.com or open the Synchrony Bank app on another secure device to ensure that no suspicious activity has taken place.

To keep your account safe, we recommend you:

• Secure your device with a Personal Identification Number (PIN)
• Never store a Username or Password on your device

• Log out of your at synchrony.com/banking or in the app sessions each time you're finished banking

Generally, you can access all your personal Synchrony Bank accounts online or via the Synchrony Bank App, including your High Yield Savings accounts, CDs, Money Market accounts, IRA CDs, and IRA Money Market accounts. However, online capabilities vary by product and account ownership.

Go to synchrony.com/banking from your mobile web browser and click “Login.” or download the Synchrony Bank mobile app.

The first time you log in using any new device, for your security you will be prompted to complete a one-time passcode process. Follow the instructions to register the device.

We are here to help. If you have any questions, please reach out to our bankers at 1-866-226-5638.

Depending on your online activity or point of access, we may send you a one-time passcode to your mobile device by text or phone call to verify your identity. This is also known as MFA (Multi-Factor Authentication), a method used by many organizations to protect your private information.

Yes, when you download the Synchrony Bank mobile app, you will have the option to show your balance information on the home screen of your device, by adding our ‘widget’.  On your device’s home screen, choose Edit, and select Synchrony Bank from the options.

We’ve implemented a safe and secure way for you to quickly and easily link your external bank account to your Synchrony Bank account for transfers.  All that’s required is to enter your bank account login credentials for immediate validation, or your account’s routing number/account number for validation by trial deposits.  Either way, our service uses encryption and a secure link, so your information is safe and is never stored or shared.

Currently, Synchrony Bank does not offer a checking account, as we’re focused on offering accounts that help you maximize your savings. We do offer a Money Market account that allows for limited check writing while giving you a great rate on your balance. In the future, we may offer additional types of accounts for more transactions as well as new ways to save. Check back soon!

You can hear your overall Synchrony Bank account balance or one specific account’s balance on iOS devices by asking your device assistant (Siri).

Siri: "What’s my Synchrony Bank account balance?" or "What’s my Synchrony Bank savings account balance?".

You can quickly and easily deposit a check using the Synchrony Bank mobile app and your mobile device. Simply download the app [App Store] [Google Play], sign in, go to "Deposit" at the bottom of the screen, and follow the instructions. (Note: access to your device’s camera is required.)

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc., registered in the U.S. and other countries.

Google Play and the Google Play logo are trademarks of Google Inc.

The daily limit for a mobile check deposit is a total of $2,000.00. You can deposit a maximum of five (5) checks per day, as long as the aggregate total is $2,000.00.